EDUCATION
EMPOWER
We don't measure learning by time spent. We measure it by demonstrated capability.
Professional Development Systems
Training systems designed for educators, organizations, and teams to implement effective strategies in real-world environments.
Customer Service Training: Managing Customer Service
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This engaging experience offers the opportunity to explore your responsibilities and strengthen your role as a customer service agent.
Leadership & Power Skills Systems
Develop leadership, communication, and decision-making skills through structured, real-world application.
Time Management - Get Organized for Peak Performance
Boost workplace efficiency by learning to organize, prioritize, and focus on what truly matters. Gain practical strategies for decluttering your workspace, managing paperwork, and breaking free from mental ruts. Explore fresh approaches to time management, discover new ways of working, and regain a sense of control over your day.
Problem Solving
The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier.
Literacy and Basic Skills
Literacy and basic skills empower individuals to communicate effectively, access opportunities, and build a brighter future. The ability to read, write, and understand fundamental concepts enhances confidence, critical thinking, and lifelong learning. With strong literacy skills, people can navigate daily life, contribute to their communities, and unlock their full potential.
Developing Your Training Program
Elevate your training skills with this immersive experience designed for trainers who want to create impactful, practical, and results-driven programs. Learn how to design engaging sessions that empower trainees while delivering real value to their organizations. Transform the way you train and make a lasting impact!
Diversity Training
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. In order for your workplace to succeed, your employees must be able to appreciate and celebrate those differences.
Building Self-Confidence
A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want.
Business Writing
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This two-day workshop will give you the tools to become a better writer.
Conflict Resolution - Dealing with Difficult People
Edward Deming, the father of quality management, once said that people can handle almost any challenge—except dealing with difficult people. They can endure long hours, business downturns, and even job loss, but navigating tough relationships remains a struggle. By recognizing how you may contribute to these challenges and learning practical strategies, you can improve interactions both at work and in your personal life.
Business Ethics in the Office
This session won’t provide instant solutions to every ethical dilemma, but it will help you build a strong ethical framework for better decision-making. Explore practical tools, techniques to avoid ethical pitfalls, and real-world case studies to practice in a safe environment.
Time Management & Excel
When you combine effective time management techniques with the proper use of a computer, you are well on the way to getting things done and keeping yourself organized. In this book, we will combine effective time management strategies and Microsoft Office Excel 2007 together to help you stay focused, organized, and productive.
Time Management & Outlook
When you combine effective time management techniques with the proper use of a computer, you are well on the way to getting yourself organized. In this book, we will combine time management strategies and Microsoft Office Outlook 2007 together and help you stay focused, organized, and productive.
Digital Literacy Systems
Build practical computer and technology skills required for workplace success and everyday use.
Computer Skills 101:
Foundations of Digital Use System
This system equips learners with the foundational computer skills required to navigate digital environments with confidence. Participants will learn how to operate a computer, use essential applications, and complete everyday and workplace tasks independently.
Microsoft Word 201:
Document Management & Automation System
This system develops the skills required to efficiently manage, organize, and automate document creation using Microsoft Word. Learners will apply tools such as templates, headers and footers, navigation features, and mail merge to produce consistent, structured documents for real-world and workplace use.
Microsoft Word 301:
Advanced Document Design & Workflow System
This system equips learners with advanced skills to design, structure, and manage complex documents efficiently using Microsoft Word. Participants will apply advanced formatting, styles, document control features, and workflow tools to create professional, consistent documents suitable for high-level academic and workplace use.
PowerPoint (Beginner)
We will cover different features of the interface, give a brief overview of all the tabs in the ribbon, show users how to print, cover some simple presentations, and cover the basics of formatting. By the end users should be comfortable with creating a new presentation, customizing the PowerPoint Interface, making their presentation look professional and presentable, and saving and presenting their slide show.
Outlook
Outlook is one of the most widely used email software's in the workforce today. We will cover different features of the interface, give a brief overview of all the tabs in the ribbon, show users how to set up an e-mail account and perform basic tasks, and cover the basics of each Outlook component. By the end, users should be comfortable with using all components of Outlook 2010.
Microsoft Excel 101:
Spreadsheet Foundations System
This system equips learners with the foundational skills to create, organize, and use spreadsheets effectively in real-world contexts. Participants will learn how to enter and format data, perform basic calculations, and use essential tools to manage information for everyday and workplace tasks.
Post-Secondary Preparation Systems
Prepare learners for success in college, training programs, and career pathways.
College Math
A prep course is valuable because it reinforces these essential skills and fills in any gaps from previous learning, ensuring a smoother transition into more rigorous coursework. With this solid foundation, students build confidence and are better equipped to tackle the challenges of higher-level math.
College Physics
A physics prep course is valuable because it reinforces essential problem-solving skills and reviews key principles, bridging any gaps from prior learning. With a strong foundation, students gain the confidence and analytical skills necessary to tackle more challenging topics in higher-level physics courses.
College Chemistry
A chemistry prep course is valuable because it reinforces essential problem-solving skills and reviews key principles, bridging any gaps from prior learning. With a strong foundation, students gain the confidence and analytical skills necessary to tackle more challenging topics in higher-level physics courses.
College Biology
A biology prep course is valuable because it reinforces essential problem-solving skills and reviews key principles, bridging any gaps from prior learning. With a strong foundation, students gain the confidence and analytical skills necessary to tackle more challenging topics in higher-level physics courses.
College English
An English prep course is valuable because it reinforces essential problem-solving skills and reviews key principles, bridging any gaps from prior learning. With a strong foundation, students gain the confidence and analytical skills necessary to tackle more challenging topics in higher-level physics courses.
Business Communication
First-year college business communications introduces students to effective strategies for writing, speaking, and collaborating in professional settings. This prep course is valuable because it hones essential skills such as crafting clear messages, persuasive presentations, and professional correspondence, ensuring a smooth transition into the business world.
Post-secondary Prep
A general college prep course offers a comprehensive introduction to the academic skills and study strategies needed for success in higher education. It helps students bridge any gaps in foundational knowledge while building confidence in tackling college-level coursework. With these essential tools, students are better equipped to navigate the academic and social challenges of college life.